On matters related to private housing issues

Thank you for visiting our site. We welcome comments and suggestions on private housing issues. You may lodge your enquiry/suggestion through the following channels -



Telephone hotline :

2712 2712


In writing :

(a) By post :

Transport and Housing Bureau (Housing)
6/F, Block 1, Hong Kong Housing Authority Headquarters
33 Fat Kwong Street, Ho Man Tin, Kowloon



(b) or by fax :

2761 7444



(c) or by e-mail :


Personal Information Collection Statement
(1) The personal data provided will be used by the Private Housing Sub-division of the Housing Department, the Transport and Housing Bureau (the Sub-division) for processing of your enquiry/suggestion.
(2) The provision of personal data is voluntary. However, if you do not provide sufficient information, the Sub-division may not be able to process your enquiry/suggestion.
(3) The personal data you provide through the aforementioned means may be disclosed to other Government bureaux and departments for processing your enquiry/suggestion.
(4) You have a right of access and correction in respect of your personal data as provided for under Section 18 and 22 and Principle 6 of Schedule 1 of the Personal Data (Privacy) Ordinance. Enquiries concerning the making of access to and correction of personal data may be addressed to -
Departmental Data Protection Officer
Housing Department
Hong Kong Housing Authority Headquarters
33 Fat Kwong Street
Ho Man Tin
Hong Kong