Contact Us - Enquiry, Suggestion and Complaint

Thank you for visiting our site. We welcome comments and suggestions on subjects under Transport portfolio. You may lodge your enquiry/suggestion/complaint/appeal through the following channels -

Postal Address : 20/F - 22/F, East Wing,
Central Government Offices,
2 Tim Mei Avenue,
Tamar, Hong Kong
Telephone : (852) 3509 7199
Fax : (852) 2868 4643
Email : enquiry@thb.gov.hk

You may also submit your enquiries and comments by filling in the online form below.

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All complaints would be thoroughly, expeditiously and impartially investigated by relevant parties. The investigation of a complaint should normally be completed and a reply issued within 30 calendar days from the date of receipt of the complaint. In case a full reply cannot be made within 30 calendar days, we will update you on the progress.